Read Our Family Dental Of Palatine Google Reviews

After a year of orthodontic treatment and being unhappy with the progress, I received a second opinion. It was startling to find out it’s actually illegal for the dental assistants to be putting on brackets. This lead to numerous misplaced brackets creating more issues with my bite that was never being addressed. All my bottom brackets needed to be replaced. The actual doctor spends less than 30 seconds during the appointment just to ensure progress is great, despite no changes being made for months. When I expressed my concerns to the front desk, they said “well, clear brackets take longer to move”. Not only is this incorrect and misleading… if it WAS true, why wouldn’t I have been told this before treatment started? …because that’s not how braces work. Let’s not forget to mention this office charged an additional $1000 for clear brackets when other locations don’t charge extra at all. When I asked the cost to remove my braces, 10 months into paying for treatment with unhappy results, my quote for removal was higher than what other orthodontists charge for the entire treatment itself. All of this, on top of difficulty with scheduling, failing to provide non-latex rubber band options for weeks despite my records showing a latex allergy, and never having clear ligature ties - I’ve decided to switch locations. Avid Dental could not provide my “before” photos when requested. If you have a more difficult orthodontic treatment, such as an open-bite like myself, do not go to this location. Save your money, do your research, and go to a real orthodontist and not a dental office. Thankful I didn’t waste more time than I already have. For dental services: I also received a deep dental cleaning at this location. The first session was so painful due to the doctor’s techniques, I nearly blacked out and needed a different doctor to complete the other side for the following appointment. Overall, I haven’t had a great experience at this location. Best of luck y’all

- Danielle

- Radwan Massrani

Highly recommend and will definitely go back. Dr. Cyriac and the girls are very professional and very kind. Very pleased with service provided.

- Ariana Navarrete

Awesome place...

- Gosia Gdowska

- Dimitre Dimov